Looking for Technically Write IT (TWi)? We rebranded to Altuent.

Empowering institutional knowledge

From digital transformation projects to business as usual, enterprises run on data and content that is often inaccurate and inaccessible, which slows down effective decision making.

At Altuent, we help enterprise businesses solve one of their most persistent challenges: managing and sharing internal knowledge.

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Strategic knowledge management solutions

Altuent specialises in intelligent and structured content, software user adoption, and knowledge governance—ensuring your people find the information they need to make decisions, fast.

Find out how we can propel your enterprise knowledge strategy forward.

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Our happy clients include

Built on a foundation of knowledge management, content, and AI expertise

We’ve spent 14+ years helping global enterprises bring order to content chaos.

Our AI knowledge consultants, taxonomists, content strategists, and SAP consultants work with you to craft innovative strategies that perfectly align with solving your business problem.

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Get your content ready for Copilot agents

Our AI-ready services help you gain insights from your content, enabling you to make informed decisions, fast.

Our consulting approach, blended with the latest semantic AI technologies, ensures your data delivers reliable information when your employees need it.

Whether you’re just starting to explore Copilot agents or already building them, we help you move forward with confidence.

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What our clients say about us

The Altuent team played a pivotal role in supporting Renishaw’s digital transformation in technical content production and management. Their expertise in content operations, governance models and change management was invaluable.

Jo Green | Head of Technical Communications and Localization, Renishaw

Collaborating with Altuent was an exceptional experience.

I would highly recommend Altuent to any organization looking for top-tier CCMS and DITA expertise combined with outstanding service.

Jon Primmer | VP of Technology, Content Bloom

Altuent added value … by co-developing processes and tweaking how we approached a new toolset and standards and guidelines for producing written content. They are unique is this regard.

Amy Sellers | Senior Director for Education Portfolio Management, SAP

Altuent quickly mastered our tools and processes and interacted well with the engineering and architecture teams … we were more than happy.

Courney Rothman-Ivy | IOTG Technical Publications Manager, Intel Corporation

The tutorials developed by Altuent are part of the embedded learning content and are considered a key piece of the SAP Enable Now framework.

Haythem Oueslati | Education Portfolio Manager, SAP

Altuent assistance proved invaluable. The content is now structured and clear, and its usability has been greatly enhanced.

Altuent proactively made suggestions to enhance our HTML tools, which we implemented.

Branimir Angelov | System Architect, Wacom Europe GmBH

Our services that support our strategic knowledge management solutions

Find out how we can propel your enterprise content strategy forward.

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Customer success stories

Read about the ways we have supported our customers to retain, develop, retrieve, and share their internal knowledge in our case studies and project stories.

Case studies

Discover how we help enterprises transform institutional knowledge

Creating efficiency and customer impact through single sourcing at a global retailer

Single sourcing enterprise help content to improve readability, reduce translation costs, and increase customer satisfaction.

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Improving content findability to enhance customer service efficiency

Discover how a future-forward enterprise knowledge management strategy helped a client harness the power of AI to shorten response times, reduce word count, and uphold high-quality standards.

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Getting enterprise knowledge ready for CCMS success: Turning migration challenges into smart content strategies

Learn how smart content strategies turned CCMS migration challenges into scalable documentation ready for a global retailer to deploy across multiple marketplaces.

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Latest insights

Take your enterprise content
to the next level

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