Looking for Technically Write IT (TWi)? We rebranded to Altuent.

Development of Altuent

Building on our expertise in the technical communications, eLearning, and translation industries, our team has grown to include AI skills and tech expertise.

We are dedicated to strategically helping enterprises transform their content into knowledge, enabling them to achieve their business and transformation objectives.

What does Altuent mean?

The name Altuent combines three powerful ideas—altitude, fluency and content.

We believe the true value of knowledge isn’t in the content itself, but in how it elevates a company. It’s not just about collecting data and creating content; it’s about leveraging that knowledge to drive innovation, inspire growth, and solve real-world challenges.

The values that define us

At Altuent, our values are the cornerstone of our decision-making and the foundation of the trust we build with both clients and colleagues.

Teamwork

We believe in transparency, collaboration, and flexibility. By fostering a people-centric, positive approach, we share knowledge and experience to support one another and achieve common goals.

Integrity

We keep our promises and hold ourselves accountable. Respect and professionalism guide our actions, and we always strive to deliver our best. 

Quality

Excellence is our benchmark. We are committed to continuous improvement and take pride in the work we do, both for ourselves and for our clients. 

Customer focused

We actively listen to our clients’ needs, remaining flexible and focused on delivering value throughout every project. We are always genuine, authentic, and easy to work with.

Making a difference

We care deeply about our community and the world around us. United by a shared belief in making a positive impact, we partner with local charities, support one another, and actively give back.

Future-facing

We embrace measured risk, learn from our successes and challenges, and foster innovation and creativity. We take pride in pushing the business forward.

Our global team—expertise that transcends borders

While we are based in Cork, Ireland, our team extends far beyond our headquarters.

We bring together top-tier talent from across the globe, including Europe, Africa, North America, and beyond. As a remote-friendly business, we empower our staff to work from their chosen locations, ensuring flexibility and preserving work-life balance.

This global, diverse workforce provides us with a wide range of capability and flexibility, allowing us to serve clients all over the world.

Our team consists of experts in AI, digital transformation, information management, instructional design, user adoption, and technical content. All of which work collaboratively to help clients retain, develop, surface, and share their internal knowledge—allowing their businesses to make better decisions, faster.

We are your competitive edge.

Work with us

Our team would love to discuss your content related challenges, or planned knowledge management and transformation projects with you.

Meet the team shaping our knowledge management solutions

Emmet Kearney

CEO

Brian O’Neill

Chairman

Brendan Binchy

Board Member

Mike O’Boyle

Head of Sales

Gabriela O’Mahony

Finance Director

Toni Byrd Ressaire

Innovation Director & AI Strategist

Toni Byrd Ressaire

Innovation Director & AI Strategist

Toni collaborates with innovation teams to drive strategic AI research and implement practical solutions for technical documentation processes. Her work empowers organisations to leverage AI effectively, enhancing clarity and efficiency in their tech doc processes. Toni, a globe-trotting Carmen Sandiego, has lived and worked in five countries. She loves travel, genealogy, and true crime mysteries!

Rahel Anne Bailie

Content Solutions Director & Content Strategist​

Rahel Anne Bailie

Content Solutions Director & Content Strategist​

Rahel is a veteran content strategist with over 25 years of experience, and has been with the company since 2023. Her particular interest is in content operations. Rahel has contributed to many industry books and teaches in the Content Strategy Master’s Program at FH-Joanneum in Graz, Austria.

Sinéad Healy

Language Services Director & Multilingual AI Strategist​

Colin Bell

Information Services Business Unit Lead

Rodrigo Fuentes Corradi

AI Deployment Consultant

Rodrigo Fuentes Corradi

AI Deployment Consultant

Rodrigo Fuentes Corradi has 20 years of experience in the localization industry, including over 15 years in strategic and operational roles in MT and Linguistic AI. He specialises in and provides consultancy on human enablement and operational deployment for the future Language AI paradigm. Rodrigo is based in Valencia and enjoys reading.

Sean Power

AI Knowledge Consultant

Oonagh Montague

Training Manager

Oonagh is a Learning and Development specialist, a lecturer, trainer, writer, and presenter with more than 20 years’ experience. She specialises in creating engaging experiential learning environments. Oonagh lives on a hill in Cork City with two kids and a dog called Sid who suffers with his nerves. She reads a lot. Please don’t ask her what’s for dinner.

Neil Mahony

User Adoption & SAP Consultant

Neil Mahony

User Adoption & SAP Consultant

Neil is an SAP Enable Now Consultant and 5 Moments of Need Designer with a wealth of experience in User Adoption for software implementation projects.

Neil is also an avid hiker, climber and mountaineer and has climbed to over 4,000m in 5 of the 6 populated continents.

Jennifer Bailey

Senior Information Developer, Life Sciences

Jennifer Bailey

Senior Information Developer, Life Sciences

M.Sc. graduate with over 15 years project management and technical writing experience in pharmaceutical and medical diagnostic cGxP environments. Jennifer loves travelling, the outdoors, hiking, kayaking and swimming. She loves nothing more than meeting up with friends and family.

Leanne Mills

Instructional Designer

Leanne Mills

Instructional Designer

Leanne has over 10 years of experience in change management communication and content development for user adoption and learning. Leanne is based in Cape Town, South Africa. She loves reading, rugby, F1, Netflix, good food and good music!

Charlie Southwell

Marketing Manager

Charlie is a marketing geek. He’s previously been Head of Social Media for Red Bull UK. He now prefers working in B2B businesses, making consultancies stand out. Charlie lives in Tbilisi, Georgia. He loves cycling, hiking and playing board games. He’s also a Big McLaren F1 fan.

Anna Behne

Multilingual Taxonomist & Project Manager

Anna Behne

Multilingual Taxonomist & Project Manager

Anna has a BA and MA in German, English and French translation and technical writing with an engineering focus. She specialises in multilingual taxonomies and supports a number of innovative initiatives. Anna is from Northern Germany, but has lived near Cork since 2021. She likes hiking, nature walks and photography.

Eamonn Casey

Team Coordinator

Eamonn Casey

Team Coordinator

Eamonn is a content creator and team coordinator, who has delivered content for Amazon Prime Video and SAP. Eamonn lives in Galway, Ireland. He is a grassroots football coach and loves Rubik’s cubes and unicycling.

Máiréad Jones

Team Coordinator

Máiréad has worked as a German/French translator and is an experienced localization project manager. She is currently the team coordinator for Language Services. Máiréad is from Cork, Ireland and she’s passionate about reading and writing.

Cassidy Ryan

AI Solutions Consultant

Cassidy Ryan

AI Solutions Consultant

Cassidy is an AI solutions consultant with a technical background. She has worked with DITA and content management systems, and more recently has focused on AI ready content. Cassidy is from Oregon but now lives in Tipperary. She enjoys reading science fiction, singing, and crochet.

Shirley Fahey

Instructional Designer

Shirley Fahey

Instructional Designer

Content Specialist with over twenty years’ experience creating content for software, pharmaceutical, medical device, and education industries. A farmer’s daughter from Tipperary, Shirley paints animal portraits. Right now, it’s a bear. Her kids say they’re not bad.

Louise McFadden

Senior Instructional Designer

Louise McFadden

Senior Instructional Designer

Experienced senior instructional designer adept in creating engaging, effective learning experiences across diverse industries. Louise lives in Cork, where she is navigating the chaos of parenting three girls and a canine named Judy, finding peace in Pilates and long walks.

Emer Curran

Information Developer

Emer Curran

Information Developer

Emer is an information developer with ten years of industry experience. She works primarily on user adoption projects and has a keen interest in instructional design. Emer lives in Cork, Ireland. She loves live music, reading and, above all, her tabby cat Alice.

Sibéal Murphy

AI Knowledge Consultant​

Sibéal Murphy

AI Knowledge Consultant​

Sibéal works with clients to identify their content-related pain points and figure out how to resolve them. Sibéal lives in Kinsale, Ireland. She loves sketching and swimming.

Our memberships

At Altuent, we proudly hold memberships with several respected writing, technology, and business organisations.

We want to make a difference

A huge part of Altuent’s values is the desire to give back to the community around us,
and it’s important to us to support local businesses and charities.

Charity

As part of our founding principle of corporate social responsibility, Altuent is prepared to support any initiative that we feel can make a positive difference.

Volunteering

We may spend our time doing lots of “brain work” but we’re never afraid to get our hands dirty.

Community Involvement

As communicators, we’re well placed to further understanding and trust. Whenever we have an opportunity to do so, we lead by example.

Community engagement

As an integral part of our community, we find joy and inspiration in mutual respect for our distinctive histories, social outlooks, identities, and needs.

Powered by partners

We partner with top technology and services companies to fulfil our commitment to solving business challenges through effective knowledge management.

When selecting a partner for a client project, our priority is finding the best fit for the specific challenge, not maximising reseller fees.

Our partners deliver top-tier technologies and services in structured content, user adoption, and semantic AI, with expertise across various industries, particularly regulated sectors like life sciences.

Work with us

Our team would love to discuss your content related challenges, or planned knowledge management and transformation projects with you.