The evolution of Technically Write IT (TWi)
The rebrand to Altuent reflects the Technically Write IT journey from professional technical writing business, to a business that supports knowledge managers and people managing content and knowledge in enterprise businesses solve their business challenges.
Over the years, we became a trusted partner for some of the world’s leading businesses helping to not only create and translate content but transfer knowledge across their organisation.
It’s a transformation that has taken years and is much more than a shiny new logo and website.
We’d definitely outgrown our Technically Write IT name.
Technically Write IT grows into
knowledge management space as Altuent
Altuent can solve a huge range of knowledge management and content related challenges. As Altuent, we primarily focus on solving three main challenges for enterprise businesses:
Find out how we can propel your enterprise knowledge strategy forward.
Our services that support our strategic knowledge management solutions
The Story of Technically Write IT: TWi Timeline
As you’ll see from the timeline below, we’ve long been investing in growing our capabilities. This isn’t a reactive rebrand. Altuent is a true business evolution and the obvious next step for us.
2011
- Technically Write IT (TWi) begins as a small team of ambitious writers supporting SAP with technical documentation founded by Patrice Fanning.
2013
- Technically Write IT moves office to Carrigaline and Altuent is still based there today.
2014
- Technically Write IT grows to 40 technical writers, supporting SAP with a structured content DITA migration.
2015
- Technically Write IT rebrands to TWi.
2016
- Brian O’Neill becomes CEO of Technically Write IT.
2017
- Brian O’Neill and Emmet Kearney complete a management buy-out and set TWi on a new course.
- The business repositions as a beacon of innovation in the technical writing space.
- A new User Adoption service offering is created.
- TWi begins developing SAP Enable Now simulations for SAP.
2018
- TWi is awarded ISO 27001:2013 certification.
2019
- TWi launches an eLearning service to help global businesses transfer internal knowledge, with a particular focus on driving end-user adoption of enterprise software, such as SAP.
- TWi begins to work with Amazon.
2020
- Through the acquisition of Nova Language Solutions Ltd., TWi expands its offerings to deliver market-leading translation services to global clients.
- Provides end-to-end translation and localization to existing technical writing and user adoption clients.
- TWi is awarded SAP Enable Now consultant certification.
- TWi invests in company transformation:
- Toni Ressaire joins TWi as Innovation Director.
- TWi invests in AI training, AI development as using AI as a tool in translation.
2021
- TWi lead first consulting project.
- TWi leads first project with an SAP client – Glanbia.
2022
- TWi begins to work with SAP customers on multilingual SAP Enable Now User Adoption content.
- TWi develops Consulting methodologies and carries out client projects.
2023
- Responding to client demands to solve bigger content related problems, TWi establishes a Consulting offering.
2024
- Rahel Anne Bailie joins TWi as Content Solution Director and to lead the consulting business unit.
- TWi becomes a certified Language Service Partner under the SAP PartnerEdge programme.
- TWi is awarded ISO 27001:2022 certification.
2025
- Emmet Kearney becomes CEO of TWi as Brian O’Neill steps up to become Chairman of the Board.
- TWi rebrands to Altuent, reflecting the transformation from a technical writing firm into a strategic content consultancy, addressing the modern content challenges of the AI era.
- Altuent launches new AI-ready data service offering. Enabling clients to embrace AI and Intelligent Content.
Work with us
Our team would love to discuss your content related challenges, or planned knowledge management and transformation projects with you.