Rahel will be part of a panel at ConVEx ideas 2025.
What is ConVEx IDEAS?
ConVEx IDEAS is a three-day industry conference that you can attend virtually from the comfort of your own office.
The conference includes an opening session followed by 60-minute concurrent sessions in two tracks. Join us to learn tips and trends to help you hone your skills.
Run by The Center for Information-Development Management (CIDM). The Center for Information-Development Management is an organization of information-development, training, and support managers from around the world. CIDM facilitates collaboration regarding information development among skilled managers in the information industry.
About Rahel’s panel discussion
Using Storytelling to Transform User Assistance
In a world where every touchpoint tells a story, content teams must be storytellers of digital experiences. Join this Component Content Alliance panel to explore how structured content, metadata, and user insights come together to form intelligent stacks that enable rich, meaningful narratives at scale. Discover what it takes to design content systems that resonate with real people and drive real impact for your readers and business leaders.
About Rahel Bailie
Content Solutions Director, Altuent
Rahel Anne Bailie is the Content Solutions Director at Altuent, an Ireland-based agency focusing on elevating enterprise knowledge through structured content, AI content readiness, and user adoption. She is well-known in the content industry, with books, awards, and accolades to her name. More importantly, she is passionate about content and has spent over two decades helping companies make sense of their operations, taking on increasingly-complex problems in the areas of content strategy, content operations, knowledge management, creative operations, and related areas where she makes order from content chaos.