Presented by Altuent’s Content Solutions Strategist, Rahel Bailie (Content Seriously)
Presented by Altuent’s Content Solutions Strategist, Rahel Bailie (Content Seriously), 9:00 AM GMT / 10:00 AM CET
What is kinetic information? Does our organisation need to know about it? What can kinetic information do to make our production process easier? Does it make the user experience better?
Altuent recognises the importance of the ability to deliver content and data, helped with rich semantics, to leverage information in new ways. That’s why Altuent has signed on as a founding sponsor of the Kinetic Information Association.
Kinesis has become a key property of information that is fit-for-purpose in an AI-mediated world. This challenges what we understand as units of knowledge transfer. Kinetic information is the combination of content, data, and semantics that can respond to requests by systems such as an LLM or CMS.
Since generative AI is changing how users find and consume information, content without structure, without semantics, and locked in documents is no longer fit for purpose. Users expect precise answers, not links to pages where answers might live. And when AI chatbots generate responses, those responses are only as good as the source content behind them.
This session, presented by Rahel Bailie, introduces the PODIUMS framework for kinetic information and examines what it takes to make content AI-ready across product knowledge: technical documentation, customer support, and knowledge management.
Key Takeaways
- Why traditional content fails in AI-mediated environments and how to fix this
- What makes information kinetic: the PODIUMS framework
- How this strategy connects to broader content concepts
Register for this in-person event or to get the recordings:
About Rahel Bailie
Content Solutions Strategist, Altuent
Rahel Anne Bailie is Content Solutions Director at Altuent. Her passion has spanned over two decades helping companies resolve their content problems and improve their operations. She is well-known in the content industry, with books, awards, and post-grad teaching to her name.