Is your Microsoft 365 data ready for AI?
Effective decision-making requires timely and accurate information. However, Copilot agents are only as powerful as the data they retrieve. That’s where we come in.
We help you transform your Microsoft 365 environment into AI-ready knowledge that Copilot agents can understand, navigate, and act on.
Whether you’re optimising manufacturing processes, onboarding new employees or ensuring access to Standard Operating Procedures (SOPs), trustworthy agents powered by your SharePoint data are the key to greater productivity.
Our knowledge management expertise coupled with best-in-class semantic technology, ensures SharePoint and the rest of your Microsoft ecosystem are connected seamlessly, delivering more relevant results and better cross-team collaboration. We begin by assessing your current data landscape, identifying gaps, and providing tailored strategies that align with your business objectives.
Get your Microsoft 365 data ready for Copilot agents
Here’s how we achieve this:
- Strategy: Copilot agents don’t know your enterprise or your business goals. Our knowledge consultants work with you to understand how to improve Copilot agent responses to meet your requirements.
- Semantic layer implementation: Copilot agents don’t understand the varied terminology used across your enterprise, potentially missing related concepts and deeper insights. We apply a custom taxonomy that trains Copilot agents to understand your language.
- Information retrieval: Copilot agents don’t natively read metadata, context required to synthesise concepts and offer insights. Using technology developed by our partners specifically for Copilot agents, we connect metadata, adding context.
- Architecture: Copilot agents are limited by document size, missing relevant information. We help you build an architecture and governance to ensure Copilot agents don’t miss important insights.
- Compliance and permissions: Copilot agents respect user permissions and compliance labels, but only if applied correctly. We have a deep understanding of Microsoft security governance and how Copilot agents work, ensuring you can trust how agents access data.
- Automating data tagging: Using advanced technology, we automate SharePoint content tagging with meaningful metadata, ensuring your data remains organised, relevant, and easily retrievable.
This means your Copilot agents surface relevant information and deeper insights—securely, and to the right people.
Built for Microsoft 365
Our service is designed specifically for enterprises using Microsoft 365. We work within your existing ecosystem—no need to migrate or duplicate content.
Learn more about how we optimize SharePoint data for AI.
AI isn’t new to us. We’ve been using its power for more than 15 years. Trust a team of tech-savvy content experts to maximise the potential of your Microsoft Copilot agents.
The power of a true AI-ready partner
Effective decision-making—accelerated
By connecting metadata and adding context for your Copilot agents, we empower your workforce to make informed decisions based on reliable insights. We help you quickly access relevant and reliable information, reduce risk, and improve outcomes with AI-ready Microsoft data you can trust.
Boost operational efficiency with AI-ready data
Automating routine data retrieval tasks with Copilot agents frees your team to focus on strategic initiatives. Save time and enhance productivity using enriched data. Empower your employees to work smarter, not harder, and allow customers to quickly find the information they need, without manual intervention.
Minimise friction, maximise user satisfaction
Supercharge your workforce by providing quick and easy access to the information they need. We ensure data retrieval respects Microsoft user access permissions while making discovery of critical information faster and easier. Give staff personalised, reliable responses exactly when they need them, delivering the user experience they deserve.
Scalable solutions for future growth
As your organisation evolves, so do your data needs. Our AI-ready strategies ensure that as your Microsoft ecosystem changes, along with the insights you need, your strategy is future-proof. We provide the tools and knowledge you need to grow with your business, maintaining the integrity and reliability of Copilot agents even as new challenges arise.
Meet the specialists behind our AI-ready Copilot agents solutions
Sinéad Healy
Lanuage Services Director & Multilingual AI Strategist
Sean Power
AI Knowledge Consultant
Ready to elevate your approach to Copilot agents?
Find out how we can help.