Looking for Technically Write IT (TWi)? We rebranded to Altuent.

Technical writing, when you need it most

Let our technical writing services bring your knowledge management ideas to life. Whether you are navigating regulation changes, detailing business procedures to minimise errors, or orchestrating a crucial product launch, our technical writing services ensure you stay on course. Let our writers deliver clear, engaging, and accurate documents that enhance your products and processes.

With rapid deployment, deep expertise, and optimised processes, we ensure that our technical writing aligns with your business strategy for maximum impact.

Turn complex processes into clear, compelling documentation

Whatever your content needs, we have expert technical writers and robust knowledge management processes to deliver, organise, and future proof it.

  • Standard operating procedures (SOPs) and knowledge management
    Empower your workforce and document your key business processes in a way that’s easy to understand, access, and maintain. 
  • Training and onboarding material
    Engage your learners with effective training material designed to help you reach your business goals. 
  • User manuals
    Make it easy for people to adopt, use, and love your product with clear and precise documentation. 
  • Online help and FAQs
    Make it easy for customers to find the answers they need, when they need it with clear, accessible, online information. 

The power of a true technical writing partner

Flexible solutions for dynamic content requirements

Unpredictable workloads? We’ve got you covered. Our agile approach adapts to your needs, scaling resources up or down as projects fluctuate. No downtime, no wasted budget.

Quality documentation you can trust

We know how costly mistakes can be. Rely on our technical writers to provide accurate, error-free, and jargon-free content. We capture what makes your business and products unique, ensuring that critical knowledge remains accessible whenever you need it.

Fast deployment made easy

Tight deadlines? No problem. Our expert writers are ready to start now—no lengthy onboarding required. They adapt seamlessly to any system, delivering great content that meets your subject matter and compliance needs.

Hassle-free resource planning

Focus on your business while we take care of the content production process. From boosting your team’s capability as needed to reassigning resources during project delays, we manage it all for you.

Meet our technical writing experts

Colin Bell

Information Services Business Unit Lead

Claire Walsh

Senior Information Developer & Structured Content Specialist​

Rebecca Murdoch

Senior Information Developer & Structured Content Specialist

Eibhlin Hegarty

Senior Information Developer, Life Sciences

Jennifer Bailey

Senior Information Developer, Life Sciences