Looking for Technically Write IT (TWi)? We rebranded to Altuent.

Built for the demands of pharma and life sciences

With 15+ years of experience supporting global life sciences companies, our teams understand GxP environments, regulatory expectations, and the documentation standards that quality and regulatory leaders demand.

  • We have ISO9001 and IS27001 accreditation.
  • We work within the guidelines of GMP, ICH and ISO standards
  • Ensure quality and compliance with SLAs and KPIs
  • Deep domain expertise in pharma, biotech, and medical devices
  • Experienced with MSAT, Quality, R&D, and Product Lifecycle teams
  • Scalable teams that ramp quickly without compromising quality

Scalable resourcing & flexible delivery models

Our flexible outsourcing delivery model supports:

  • Staff augmentation to manage peak workloads without long‑term overhead
  • Fully managed documentation services for predictable, end‑to‑end delivery
  • Project‑based support for defined needs such as validation packages or regulatory submissions
  • Flexible delivery models to support global teams and compressed timelines

Cost efficiencies and flexibility delivered

On‑demand capacity without compromising quality or compliance.Cost savings without sacrificing quality, continuity, or regulatory confidence.

Continued process verification (CPV) reports

Process verification, resin lifetime reports, environmental monitoring to keep up with production requirements.

Validation reports

Validation Master Plans, Protocols and Reports (Equipment (IQ, OQ, PQ), Process, Method, Test, Cleaning)

Business process playbooks

Clear, role-based playbooks that translate complex business processes into practical, repeatable ways of working across functions and regions.

SOPs & work instructions

Clear, compliant standard operating procedures and work instructions that your teams can follow with confidence.

Change control & NC/CAPA

Thorough change control, non-conformance and corrective/preventive action records.

Investigations & deviations

Detailed investigation reports and deviation documentation that meet regulatory scrutiny.

Technical reports, test protocols and memos

Well-structured reports, protocols and technical memos that communicate decisions clearly and stand up to review.

Workflow efficiency improvements

Review processes for tasks and processes that can be automated. Focussing on those that remove manual effort from high-volume, high-risk process steps.

Meet the experts driving your process knowledge transformation

Jennifer Bailey

Senior Information Developer

Jennifer Bailey

Senior Information Developer

M.Sc. graduate with over 15 years project management and technical writing experience in pharmaceutical and medical diagnostic GMP environments, grant management and the renewable energy sector.
Main areas of expertise include technical writing, workflow management, process improvement, root cause analysis, impact assessment, change control, risk assessment and training.

Sarah O’Brien

Medical Communications Specialist

Amukelani Baloyi

Process Engineer

Eibhlin Hegarty

Team Lead

Cassidy Ryan

AI Solutions Consultant

Cassidy Ryan

AI Solutions Consultant

Cassidy is an AI solutions consultant with a technical background. She has worked with DITA and content management systems, and more recently has focused on AI ready content. Cassidy is from Oregon but now lives in Tipperary. She enjoys reading science fiction, singing, and crochet.

Sean Power

AI Knowledge Consultant