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Transform your technical communication with structured content solutions

What if you could simplify your entire content operation, save time, reduce costs, and minimise errors across all documents and languages? Welcome to structured content.

Structured content organises information into reusable components, simplifying management, adaptation, and translation across platforms. Standardised information and a semantic metadata layer provides

  • context for AI solutions
  • enhances consistency
  • reduces errors
  • enables your team to deliver high-quality content more efficiently

Break your data into logical, reusable components. Enjoy effortless multichannel publishing, streamlined translation and get your content AI-ready.

Guiding your transition from planning to execution

Moving to structured content may seem like a huge undertaking. With the right partner, it becomes an opportunity for growth.

Here’s how we help enterprises adopt, roll out, and utilise structured content.

  1. Content strategy: We develop a tailored strategy that aligns with your business goals, with a focus on achieving optimal operational efficiency.
  2. Information architecture: Our team creates a clear framework that makes content easy to find and reuse.​
  3. Semantic data layer: We develop and apply a semantic data model to enhance context and discoverability for AI solutions.
  4. Content migration: We design a migration plan and guide you through transitioning to structured formats for a smooth process.
  5. Single sourcing: We break content into chunks that can be reused across multiple channels, reducing content creation effort and enhancing consistency.
  6. Translation and quality assurance: Our multilingual experts embed your language in your migration strategy, ensuring high standards of quality across all languages and no duplication of costs.
  7. Publishing: We assist with automated publishing to get your structured content to the right audiences.
  8. AI-readiness: If you are looking to improve AI adoption, our AI specialists align your Content Strategy with AI goals, ensuring your structured content is optimized for AI solutions, including leveraging AI for multilingual publishing.

What’s more, our user adoption and instructional design experts provide guidance, training, and knowledge assets to equip your teams with the tools they need to thrive in the structured content landscape.

The power of a true structured content partner

Accelerate your speed to market

Launching a new product or creating manufacturing SOPs? Our team helps you define a clear roadmap for scaling your content. By structuring your data efficiently and designing tailored workflows, we unlock unmatched efficiencies, enabling you to bring products to market faster than your competitors.

High-volume content, fully compliant

What if you could focus on scale, without worrying about costly mistakes or regulatory issues? By standardising your content, we minimise the risk of human error and streamline the compliance process, reducing back and forth, and speeding up time to market.

Smart solutions that reduce translation costs

Large-scale content production doesn’t have to come with high translation budgets. Our innovative approach is proven to dramatically reduce lead times, cut costs, and free up valuable resources. With years of experience in multilingual AI technologies, we use the latest AI solutions to fast-track projects and minimise translation costs. ​

Driven by care, focused on results

When you work with us, you’re partnering with a team that values integrity and transparency. We’ll guide you through your transition to structured content, offering an expert team to help you navigate the migration smoothly and get your team up to speed.

Meet our structured content experts

Rahel Bailie

Content Solutions Director & Content Strategist​

Rahel Bailie

Content Solutions Director & Content Strategist​

Rahel is a veteran content strategist with over 25 years of experience, and has been with the company since 2023. Her particular interest is in content operations. Rahel has contributed to many industry books and teaches in the Content Strategy Master’s Program at FH-Joanneum in Graz, Austria.

Toni Byrd Ressaire

Innovation Director & AI Strategist

Toni Byrd Ressaire

Innovation Director & AI Strategist

Toni collaborates with innovation teams to drive strategic AI research and implement practical solutions for technical documentation processes. Her work empowers organisations to leverage AI effectively, enhancing clarity and efficiency in their tech doc processes. Toni, a globe-trotting Carmen Sandiego, has lived and worked in five countries. She loves travel, genealogy, and true crime mysteries!

Donna Alexander

Information Architect & Migration Specialist​

Rebecca Murdoch

Senior Information Developer & Structured Content Specialist

Joanna Kusiak

Senior Information Developer & DITA Specialist​

Eimear O’Driscoll

Senior Information Developer & DITA Specialist