Looking for Technically Write IT (TWi)? We rebranded to Altuent.

Propel your business forward with the right training

Our writing courses equip your workforce with the skills to create clear, concise, and impactful content, enabling them to support your broader knowledge management objectives. By providing the tools they need, you’ll empower employees to drive your digital transformation forward. With our expert guidance, participants will contribute to the transition to structured content, ensure your data is AI-ready, and fully unlock the potential of your chosen software solution.

Craft customer-centric documentation that hits the mark

Our training empowers staff to create clearer internal documents—like SOPs, deviation documents, reports, and work instructions—ensuring greater accuracy and fewer errors. We also focus on elevating customer satisfaction by teaching how to write effective support materials and user-first messages that drive loyalty and improve the overall experience.

Specialised courses for diverse industries

Our technical writing courses are designed to meet the unique demands of highly complex manufacturing industries, including:

  • Technical Writing for Manufacturing
  • Technical Writing for Life Sciences
  • Technical Writing for Technology 
  • Technical Writing for Business

What our technical writing courses cover: 

  • Creating clear, concise, and consistent content
  • Mastering the writing process from start to finish
  • Writing for scalability 
  • Assessing the audience and generating content that resonates
  • Planning and structuring documents effectively, from initial concept to final draft
  • Leveraging storytelling techniques to engage readers
  • Editing and reviewing content

Our unique approach

With us, training is more than just a tick box exercise. Our interactive, engaging courses are designed to transform learning into a dynamic experience. 

Participants learn at a sustainable pace, right from the comfort of their workplace. They are guided by trainers who bring the perfect trifecta of skills: seasoned practitioners, technical writing experts, and instructional design specialists. This ensures maximum retention and full integration of the newly acquired knowledge into your workflows.

Check our Events section for upcoming courses.

The power of an experienced training partner

Knowledge management expertise you can trust

Leverage 20 years of technical writing and practical expertise. Our seasoned trainers bring deep industry knowledge and have experience with advanced CCMS and DITA content platforms. Trusted by numerous clients and backed by NPS scores over 80%, we ensure our participants receive the highest quality courses for lasting results.

Flexibility as standard

No matter your needs, our team adapts to deliver the right training solution. Our courses are designed for a variety of manufacturing industries, and our trainers take the time to understand your specific context, ensuring the material is tailored to your specific requirements and content platform.

The best bang for your buck

Get the most out of your training budget with high-impact, cost-effective courses. Our onsite producers ensure seamless support, handling any technical issues without downtime. With efficient, remote sessions, and materials crafted with expert user adoption knowledge, you’ll achieve rapid and lasting results—without business disruption.

Drive productivity with better content

Better technical writing enhances efficiency by minimising errors, reducing rework, and speeding up processes. With clear, concise documentation, teams work faster, waste less, and stay aligned—leading to smoother operations, quicker decision-making, and improved productivity across the business.

Meet the experts delivering our technical writing courses

Oonagh Montague

Training Manager

Oonagh is a Learning and Development specialist, a lecturer, trainer, writer, and presenter with more than 20 years’ experience. She specialises in creating engaging experiential learning environments. Oonagh lives on a hill in Cork City with two kids and a dog called Sid who suffers with his nerves. She reads a lot. Please don’t ask her what’s for dinner.

Rahel Anne Bailie

Content Solutions Director & Content Strategist​

Rahel Anne Bailie

Content Solutions Director & Content Strategist​

Rahel is a veteran content strategist with over 25 years of experience, and has been with the company since 2023. Her particular interest is in content operations. Rahel has contributed to many industry books and teaches in the Content Strategy Master’s Program at FH-Joanneum in Graz, Austria.

Toni Ressaire

Innovation Director & AI Strategist

Toni Ressaire

Innovation Director & AI Strategist

Toni collaborates with innovation teams to drive strategic AI research and implement practical solutions for technical documentation processes. Her work empowers organisations to leverage AI effectively, enhancing clarity and efficiency in their tech doc processes. Toni, a globe-trotting Carmen Sandiego, has lived and worked in five countries. She loves travel, genealogy, and true crime mysteries!

Nancy Larbi

Senior Technical Writing Consultant & Trainer